SupremeAC said:

Well, my intricate knowledge gained by 5 minutes of websearching sure spooked the helpdesk employee.    He got back to me that while Nintendo doesn't do refunds, for this exceptional case he sent it on to their 'specialized team' to look into a 'different outcome'.  And so the waiting continues!

I’m surprised that you were able to get in contact with an actual human.

SupremeAC said:

Good thing it's Nintendo, they're always lagging about 10 years behind the competition. Apparently also so with their helpdesk.

Good point.

gamingeek said:

I used to be able to speak on the telephone to an ebay agent who would smooth things out. Now they bury the contact form like it's the lost city of gold.

Customer service is the drizzling shits these days.